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TRACKING EXPERIENCE

A New Post-Purchase Experience

The seamless post-purchase experience for your customer. Increase repeated purchases and boost customer loyalty to your brand with your own Tracking Experience.

Delivery Information Order details #245367 Estimated Delivery Date 14/09 Arriving Updated on 13/09 at 09:41 AM Delivery In Transit 14/09 14/09 Confirmation 12/09 YOUR BRAND How does it work? Sep, 10 08:45 AM Shipped In Transit Arriving Sep, 10 10:23 AM Sep, 11 07:55 PM Sep, 11 06:15 AM Sep, 12 09:30 AM Tracking Number
MAKE IT YOUR OWN

Custom tracking pages

Take your tracking experience to the next mile. Enjoy a fully branded interaction with your customers that will help build brand recognition and ultimately brand trust.

YOUR BRAND

Standardized tracking across all carriers

Help customers know what to expect by offering consistent tracking and avoid sending customers to non-branded carrier tracking sites.

FULL VISIBILITY

Easily access all order details

In one page your customer can access order status, product details, carrier contact information and estimated delivery date.

Group 20 Shipped In Transit Arriving Tracking Number

Trace orders from delivery to the doorstep

Your customers will be able to check the status of each of their purchases and receive real-time notifications at every key moment. No more those “Where’s my package?” calls.

Continuously updated estimated delivery dates

With algorithm-generated delivery dates, your customer will be fully aware of when they will receive their purchases.

Estimated Delivery Date
14/09

Always up to date

Customized email confirmations and tracking information is sent to your customers at every key step.

Exception management

Easily guarantee the best experience for your customer

All possible exceptions that might impact your customers’ orders are now tracked. You and your customer will receive updates on the issue and how to solve it.

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Keep on improving the experience

Allow customers to rate their delivery experience and gain service feedback.

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